Privacy Policy

Last updated: March 20, 2026

Privacy Policy

Effective Date: March 13, 2026 Last Updated: March 13, 2026

1. Introduction

Welcome to Relmz ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and optional profile details such as avatar and timezone.
  • Organization Information: Organization name, description, billing email, and settings when you create or join an organization.
  • Content: Documents, messages, tasks, missions, and any other content you create or upload within the platform.
  • Payment Information: Billing details processed through our third-party payment provider. We do not store full credit card numbers on our servers.
  • Communications: Messages you send to us through support channels, email, or feedback forms.

2.2 Information Collected Automatically

  • Usage Data: Features used, pages visited, actions taken, timestamps, and interaction patterns.
  • Device Information: Browser type, operating system, device identifiers, and screen resolution.
  • Log Data: IP addresses, access times, referring URLs, and error logs.
  • Cookies and Similar Technologies: See our Cookie Policy for detailed information.

2.3 Information from Third Parties

  • Social Login Providers: If you authenticate via Google, GitHub, or Microsoft, we receive your name, email, and profile picture from those providers.
  • Analytics Services: Aggregated usage analytics from third-party tools we use to improve our Services.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Services, including user authentication, workspace management, and collaboration features.
  • Improve and personalize your experience, including AI-powered features (Sparq, RelmMates).
  • Process transactions and send related billing communications.
  • Communicate with you about updates, security alerts, and support matters.
  • Analyze usage patterns to improve performance, reliability, and feature development.
  • Ensure security by detecting and preventing fraud, abuse, and unauthorized access.
  • Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

  • Within Your Organization: Other members of your Relmz organization can see your name, avatar, role, and content you contribute to shared workspaces.
  • Service Providers: Third-party vendors who assist us with hosting, analytics, payment processing, and customer support, bound by data protection agreements.
  • Legal Requirements: When required by law, subpoena, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with continued protection of your data.
  • With Your Consent: When you explicitly authorize sharing with a specific third party.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. After account deletion:

  • Account data is permanently deleted within 30 days.
  • Content you created in shared workspaces may persist if other members still have access. Your name will be disassociated from it.
  • Backup copies are purged within 90 days.
  • Anonymized analytics data may be retained indefinitely for aggregate trend analysis.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your account and associated data.
  • Export your data in a portable format.
  • Opt out of non-essential communications.
  • Restrict processing in certain circumstances.

To exercise these rights, contact us at privacy@relmz.com or through your account settings.

7. Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256).
  • Regular security audits and vulnerability assessments.
  • Role-based access controls and multi-factor authentication options.
  • Incident response procedures and breach notification processes.

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by applicable law.

9. Children's Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@relmz.com
  • Address: Relmz, Inc.

This document was last reviewed on March 13, 2026.